They just finished the roof on my house and it looks great. They will also be out to roof my gazebo, once some repairs are done. James is very responsive and easy to work with. Highly recommend.
Sally VerVynck, St. Charles
Great customer service and prompt communication. James and the install team were efficient and professional. All of my questions were answered immediately and I never felt pressured to make a quick decision when deciding what shingles we wanted for our home. Samples were dropped off on my doorstep during the covid-19 pandemic. The work was completed on time and within budget. Erica is wonderful on the phone and has top notch customer service skills. I truly appreciated the follow up after the job was done. Very excited about our new roof and glad to see the old one go. I highly recommend choosing Higher Ground for your roofing needs. They are a fantastic, family-run small business that I am proud to support.
Tony Giese, Cortland
What a relief! James is a blessing and very professional. For months we thought we needed a new roof and come to find out it was just a simple seal causing water to come in. We really appreciated Higher Grounds upfront, honest assessment of what needed to be done, did not try to take advantage of us, and took care of the problem. He took the time to inspect our roof and right now it’s still in great shape; however, when the time comes Higher Ground will get the first call.
Lauren Cook-Cardelli, Batavia
James and his crew at Higher Ground Roofing were extremely professional and hard working. We just had our roof replaced last week (in between all the snow!) , and his crew did a fantastic job from start to finish; including a great job with clean up. I highly recommend this business!! Amazing roofing professionals!
Lisa Schmidt, Genoa
We had a great experience having our roof replaced by Higher Ground. They came out quickly to provide an estimate, our steeply pitched roof was repaired and shingled very professionally, and James and Erica were wonderful to work with, good communication and value. I keep going outside to check it out 😂 Thank you!
Ashley Stoxen, Sycamore
James is an amazing professional. He was incredibly responsive. He was able to make time to come out and give me a quote for a tricky dryer vent issue I was having and then was able to schedule me in at a time that worked really well for me. I am grateful that I was able to work with a local family run business. Higher Ground Roofing will be my first recommendation to anyone who asks.
Andrew Langlois, St. Charles
Excellent service and quality craftsmanship. They went out of their way to get the job done timely and correctly. I definitely recommend Higher Ground and would use them again in a heartbeat. Good prices too.
Chip DeAngelo, DeKalb
Top quality service across the board. Thanks for everything. I highly recommend James and his crew. Also, great customer service from Erica.
Traci Gochis, Sugar Grove
We recently purchased an old farmhouse in Hinckley, and were in desperate need of roof repair prior to the winter season. James provided a quick and honest estimate, and did a great job replacing portions of our old roof and flashing the chimney, as well as addressing a couple unexpected issues in the process. I definitely recommend Higher Ground Roofing to anyone needing roof work! I’m a big supporter of local business, and love supporting local families who are passionate about what they do. Thanks for a job well done!
Christy Bartlett, Hinckley
James and Erica go above and beyond to make sure everything goes smooth and as planned.
Chris Fioretto, Cortland
I was very pleased with my experience with this company. I have worked in customer service for over 30 years and I tend to be critical of people who lack people skills and have inadequate customer relations. I, however could not have been happier with how quickly I was contacted regarding my roofing issue, how quickly they came out to address the issue, and how reasonably priced their services are. I highly recommended Higher Ground Roofing.
Tara Gosselin, Aurora